FAQ

Frequently asked questions

Everything you need to know about getting started, features, pricing, security and support.

Getting started

Kyndle Hire is an AI-powered recruitment operating system that unifies your applicant tracking (ATS), recruitment CRM, branded career site, interviewing and analytics into one fast, secure platform — replacing a stack of disconnected tools with a single workspace.

Pick a plan on our pricing page and fill in the short get-started form with a few details about your team. There's no payment up front. Our team reviews your request, sets up your workspace on the right plan, and emails you a confirmation link to sign in and start exploring.

Yes — every paid plan starts with a 14-day free trial, and no credit card is required to begin. You can cancel anytime with no hidden charges.

Minutes, not months. There's no lengthy implementation project — once your workspace is provisioned you can post your first job and share your career-site link the same day, and start collecting applicants that afternoon.

It's built for growing companies making their first serious hires and for staffing agencies juggling many roles across many clients — teams that hire more than occasionally but aren't at enterprise scale.

Features & AI

Our AI parses résumés into structured data, scores each candidate against your open roles by skills and experience, and ranks your pipeline — turning an afternoon of manual screening into a few minutes. It assists your decisions; it never makes them for you, and you can always see the reasoning.

Yes. The built-in career-site builder lets you edit your branding, colours, culture and job pages with no code, published on your own branded URL and optimised for mobile.

It does. You can schedule HR, technical and panel interviews with calendar sync, and the system auto-creates Google Meet, Microsoft Teams or Zoom links — no more email threads just to share a call.

Yes — create, approve and send branded offer letters with built-in e-signature, so you can close a candidate the same day you decide rather than waiting on printed PDFs.

You can connect your Gmail or Outlook mailbox to send one-to-one candidate emails from your own address, and verify a sending domain so bulk messages come from your brand.

Pricing & plans

We offer a Free tier plus Starter, Growth and Pro plans. Each paid plan includes a bundle of team seats, with additional seats available as you grow. See the pricing page for current numbers and what's included in each tier.

No — plans are a flat monthly price that includes a set number of seats (2, 5 or 15 depending on the tier). If your team grows beyond the included seats, extra seats are a small add-on, so small teams get simple, predictable pricing.

Yes. You can upgrade or change plans as your needs change. Just get in touch and we'll adjust your workspace and its features to match your new plan.

If you don't move to a paid plan, your workspace stays available on the Free tier with the core ATS features — your data is never deleted. You can upgrade whenever you're ready.

Security & data

Every company gets an isolated workspace enforced by row-level security, with role-based access control, audit logs, encrypted sensitive data and secure file uploads. No company can ever see another company's data.

Yes. You can download a full, portable backup of your workspace at any time, and restore it later — your data belongs to you and is never locked in.

Kyndle Hire is built with GDPR-friendly data handling: isolated tenant data, audit trails, and the ability to export and delete records, so you can meet your obligations to candidates.

Integrations

Kyndle Hire connects with Google and Microsoft for email and calendars, Google Meet / Teams / Zoom for video interviews, and telephony for candidate calls — built on a provider-agnostic architecture so it fits your existing stack.

Yes — you create a role once and publish it to your branded career site and connected channels, with applicants flowing back into a single pipeline instead of scattered across boards.

Support

Every customer gets onboarding help and responsive support. Growth and Pro plans add priority support so you're never left waiting when it matters.

You can reach us by email at support@kyndlehire.com, by phone at +971 52 791 5802, or via the WhatsApp button in the corner of any page — whichever is easiest for you.

Still have questions?

Our team is happy to help. Reach out and we'll get back to you quickly.